Retail Business Services Debuts Lunchbox Frictionless Store Technology

November 22, 2019

Retail Business Services, the services company of Ahold Delhaize USA, launched new frictionless store technology, piloted under the name Lunchbox, which consumers people to shop a small format store in seconds by scanning in, shopping and walking out. The technology is currently being tested in Retail Business Services’ Quincy, Massachusetts, office.

Retail Business Services partnered with UST Global, a leading digital transformation solutions company, to develop the store. Retail Business Services led application development, technology connectivity and provided food retail operations expertise, and UST Global and its partners provided the artificial intelligence (AI) technology solution and physical infrastructure for the store. The technology will be demoed at the National Retail Federation (NRF) Big Show in January in collaboration with UST Global and Intel.

“Lunchbox is an easy, fresh shopping alternative,” said Paul Scorza, EVP, IT and CIO for Retail Business Services. “Once registered, shoppers simply scan in, shop and walk out. It’s that easy. And it offers fresh, healthy options 24/7. You can grab a snack, a salad, fresh fruit or even a carton of milk on your way home.”

Retail Business Services said that compared to other frictionless store concepts, Lunchbox is efficient and can be implemented in a matter of weeks.

“We believed in this concept so much we brought it to our own office,” Scorza said. “Our cafeteria that serves more than 1,000 associates was being remodeled, and we were looking for a quick, cost effective solution to give associates access to beverages, snacks and fresh items at a variety of hours. We implemented this solution in just six weeks. Today, thousands of shops, with groups of up to 12 in the store at the same time, have been successfully completed.”

C&S Wholesale Grocers Powers Mobile Workforce With RingCentral

The wholesale grocery supply company chose the cloud communications solution to help connect its remote workforce and improve customer engagement. Among the benefits the technology offers C&S is the ability its employees have to communicate on the go through RingCentral mobile.

As the largest wholesale grocery supply company in the U.S. with more than 45 locations nationwide serving more than 7,700 independent supermarkets, chain stores, military bases and institutions, C&S needed a cloud communications solution that would enhance mobility, improve employee collaboration and integrate with other cloud business applications.

C&S is deploying RingCentral across more than 5,000 employees in nearly every state in the U.S. Over the past few years, it has acquired multiple businesses and thus accumulated multiple legacy on-premises communications systems in different parts of the country. This challenged employee productivity and has made things difficult for IT to manage as the company scaled its mobile and remote workforce.

“We are always looking for ways to improve our solutions to enable more productivity and support our future growth needs around mobility, as well as integration of our other business applications,” said George Dramalis, CIO of C&S Wholesale Grocers. “We needed a unified solution that included messaging, calling, video meetings, conferencing and contact center. RingCentral enabled us to drive more alignment as their cloud solution was the most comprehensive.”

According to Anthony Lobosco, VP of sales and marketing at Livtech, the RingCentral partner that orchestrated the solution, “Many of our enterprise clients, like C&S, are making the move to cloud communications to enhance productivity and empower their mobile workforce to work the way they want, with collaboration and teamwork being at the core of the experience. We’re witnessing a lot of growth and interest in unified communications as a service (UCaaS) and contact center as a service (CCaaS), and more often than not, our clients come to us requesting the full RingCentral solution. Their robust capabilities around voice, collaboration and omnichannel are well-suited for our enterprise clients, and we see this trend continuing to build.”

Key RingCentral benefits for C&S include:

  • Enhanced mobility: C&S employees use the RingCentral mobile capabilities to communicate and collaborate on the go, whether it’s starting a video chat, launching a conference call or messaging with colleagues across state lines.
  • Open platform: The RingCentral Connect Platform has more than 3,000 certified integrations, and the platform provides a number of APIs so C&S can integrate communications services into their other business apps.
  • Administrative oversight: For C&S, role-based access was a priority. This allows for administrators of the platform to create custom roles to govern what various users can do on the platform without granting full administrative access. Additionally, C&S’s IT team can centrally monitor communications quality and track usage metrics via RingCentral’s real-time dashboard.

“Innovative enterprises like C&S Wholesale Grocers are rethinking their communications infrastructure to take their business to the next level,” said Carson Hostetter, SVP of worldwide field sales at RingCentral. “We’re proud to partner with C&S to enable greater employee collaboration and customer engagement with our cloud communications solution, and we look forward to supporting their future business initiatives.”

Weis Markets Presents $175,000 Check To Paralyzed Veterans Of America, November 12, 2019


Sunbury, Pennsylvania-based Weis Markets presented a $175,000 check on behalf of its Mission: ABLE campaign to benefit Paralyzed Veterans of America.

This donation was generated through customer contributions during a three-week, in-store fundraising campaign. Weis Markets’ stores raised $125,000 and a corporate contribution rounded up the donation to $175,000.“We appreciate our customers and associates for their wonderful generosity that helped make this significant donation possible,” said Ron Bonacci, VP of advertising and marketing for Weis Markets. “In honor of the upcoming Veteran’s Day, we are thrilled to host this event to recognize Paralyzed Veterans of America for providing vital services and programs to those who have sacrificed so much for our country. Weis Markets is proud to support this campaign.”During the fundraising campaign, Weis Markets and its associates encouraged customers to make small donations at Weis checkouts by rounding up their orders or purchasing $1, $3 or $5 vouchers from June 20 through July 10. Weis’ Schnecksville, Pennsylvania, store, where the public donation took place, was the company’s top fundraiser and raised more than $7,000 to benefit PVA.


“We thank Weis Markets, their store associates, and their customers for supporting veterans with paralysis and other disabilities,” said Marcus Murray, national secretary for PVA. “The funds raised from this campaign each year helps our organization provide services and programs to ensure veterans receive the benefits, accessibility, and jobs that they deserve. Paralyzed Veterans of America looks forward to our continued partnership with Weis Markets well into the future.”

Stop & Shop Donates $1.75 Million To Memorial Sloan Kettering Kids, 11/11/19

From left: Dr. Andrew Kung, chair of pediatrics; Stefanie Shuman, external communications manager for Stop & Shop; Dr. Paul Meyers, chief of pediatric sarcoma service, vice chair for clinical affairs.

Stop & Shop is donating $1.75M to Memorial Sloan Kettering Cancer Center (MSK) in support of MSK Kids and pediatric cancer research and care. The check donation is the culmination of Stop & Shop’s annual Help Cure Childhood Cancer campaign, which ran during September at Stop & Shop stores across New York, New Jersey and southern Connecticut.

Stop & Shop’s Help Cure Childhood Cancer campaign allows customers to donate $1, $3 or $5 at checkout—or round up to the nearest dollar at self-checkout—with 100 percent of those proceeds supporting MSK Kids. Over the past 18 years, Stop & Shop has given more than $23 million in support of pediatric cancer research and care at MSK.

“Stop & Shop is committed to helping children lead healthy lives,” said Bob Yager, Stop & Shop SVP for sales and operations. “We are so fortunate to have customers and associates who share in that belief and who give so generously. Their passion for MSK Kids is only matched by their impact.”

As part of Stop & Shop’s Help Cure Childhood Cancer campaign, the company highlighted the experiences of four MSK Kids ambassadors—area children who are being or have been treated at MSK and have benefited from donations from companies like Stop & Shop. The children, ranging in age from 5 to 18, were included on the in-store signage and were given various platforms to share their stories alongside their families.

MSK Kids, Memorial Sloan Kettering’s pediatric program, is dedicated to all children, young adults and families facing childhood cancer. With specialized expertise and care focused on the individual child, more families turn to MSK Kids for cancer care than any other hospital in the United States. And as pioneers in research, MSK’s physicians and scientists are working to develop and deliver more effective strategies to prevent, treat and cure childhood cancer.

“The support Stop & Shop has provided us over the last 18 years is unparalleled,” said Dr. Andrew Kung, chair of pediatrics. “Their philanthropy allows us to care for patients today while investing in research to improve outcomes for the patients of tomorrow. On behalf of all of us at MSK Kids, I extend my heartfelt thanks.”

Katz Named Chairman, CEO Of Allegiance/Foodtown    

The Shelby Report, Northeast, November 1, 2019

Daniel Katz has been elected by the board of managers of Allegiance Retail Services LLC and the board of directors of Foodtown Inc. to serve as the chairman and CEO of Allegiance and Foodtown. Katz is co-president and CEO of PSK Operating LLC, a longtime member of Allegiance and Foodtown, which through affiliated companies own and operate 13 supermarkets in New York under the Foodtown, Freshtown and Pathmark banners.

“In the last 10 years, Allegiance, Foodtown and its other banners have seen tremendous growth increasing from 70 stores to over 110 stores today, and we will remain in a very strong position to continue to grow into the future,” Katz said.

Katz succeeds David Maniaci, who recently resigned as chairman and CEO of Allegiance and Foodtown.

Allegiance Retail Services supports independent supermarkets—Foodtown, Freshtown, Freshco, D’Agostino, Gristedes, Pathmark, LaBella Marketplace, Brooklyn Harvest, Market Fresh, Big Deal Food Market, GreenWay Markets and Shop’n’Bag—with marketing, advertising, technological and merchandising support as well as a full line of Foodtown private label products.


Event Details:

Come celebrate homegrown season with Tops Friendly Markets and NYS Grown & Certified!

Join us from 10:00 am to 2:00 pm at select Tops locations (see below) for family-friendly agricultural activities, giveaways, and to sample New York State Amaize Sweet Corn which is exclusively sold at Tops Markets. In addition,
Country 106.5 WYRK will be broadcasting live from the event in Buffalo, WRMM in Rochester, WBBS in Syracuse, and WSPK in Poughkeepsie from 10:00 am to 12:00 pm. We can't wait to see you there!

Select Locations:

3980 Maple Road, Amherst, NY
1215 Jefferson Road, Henrietta, NY
350 Towne Drive, Fayetteville, NY
1936 US RT6, Carmel, NY
712 W 38th Street, Erie, PA